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QuickLaunch outages hit universities first day back on campus

The start of the new school year is not off to a smooth start for higher education customers of identity management and authentication platform QuickLaunch. Early Monday, many students found themselves unable to log in to their university email or learning management system, making it impossible to access important information on scheduling and enrollment ahead of their first day of class. "Yesterday morning, our first class day and the first day back on campus for all classes after the pandemic, we started receiving reports that students and faculty could not log into Blackboard and Office 365," said LeeBrian Gaskins, CIO of University of Houston-Clear Lake, one of the affected schools. Lindsay McKenzie reports.

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San Diego State launches safety app

San Diego State University this week released a mobile safety app designed to enhance safety of students, faculty and staff on and around its campus. “In a public safety event it is critical that we quickly and simply communicate to our students, faculty, and staff  ‘where they live,’ which is on their mobile devices,” Jerry Sheehan, the university’s CIO, said in a release.   Jake Williams has details.

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