Educause outlines universities' 3 pandemic recovery options in annual report

Chatbots are helping universities better understand the needs of their students and proactively guide them toward support, educational technology leaders said.

Wesleyan University is small and it doesn't have a dedicated team to manage its configuration management database, but IT leaders said they still found a way.

University provosts and CIOs have found their existing relationships improved pandemic response, and they predicted CIOs' roles will continue to grow.

The latest university relief allocation in Virginia will support COVID-19 testing, protective equipment and telework and distance learning infrastructure.

The adoption of a unified communications platform and a shift in project management has enabled the University of South Florida to adopt new products at least three times faster, the university's CIO said.

Santa Fe Community College quarantines each returned book for three days, but librarians said the policy has strained access for those already struggling most during the pandemic.

A new Educause survey found that concerns of internet access, data protection and online accessibility were at the top of students' minds even before the pandemic hit.

Expanded demand for remote learning forces higher education institutions to look at more-versatile IT security platforms.

A new tool from Cisco is helping the university protect its data and users, who are working and studying from off campus during the pandemic.

Hundreds of hours and tens of thousands of dollars later, business analytics professor Sean Willems' home studio is better than most, but he said it still can't match the quality of education offered in a real classroom.