Relationships key to universities' digital transformation, Educause research shows

Higher education emergency managers said details like which emojis to use in alerts and maintaining documentation can make a difference during a crisis.

EnTribe CEO Adam Dornbusch also said universities want more control over user-generated content than social media can provide.

As the pool of prospective students shrinks, institutions are using analytics to help their admissions and enrollment offices shape their communications.

Administrators said "Gwen" can answer questions, tell jokes and use emojis to get encourage students to re-enroll.

A National Association of Colleges and Employers poll found more than 70% of colleges polled plan to host virtual career fairs this fall.

With the help of Deloitte, the university is mapping its technology to spot inefficiencies and opportunities.

The platform's founder said he hopes the new "Award Builder" tool will help reduce student debt.

The publisher claims Chegg is profiting from verbatim answers copied from its textbooks.

Executives of the two companies said they want to create an "edtech ecosystem" with their combined technologies.

College staff are currently updating a decade-old portal with a new platform that's set to go live within the next three weeks.