A director at Rochester Institute of Technology said cleaning robots also improve the school's image and make students feel more comfortable.

Higher education emergency managers said details like which emojis to use in alerts and maintaining documentation can make a difference during a crisis.

University leaders did not respond to requests for additional information, such as whether the outage was caused by a cyberattack.

Big tech companies have donated devices to help students continue their educations during quarantine, but officials said they still need thousands more.