Traditional monitoring systems are no longer adequate for mapping dynamic dependencies and identifying the root cause of performance issues, says Dynatrace CTO.
John Rathje, the university’s CIO, says aligning with business-focused functions of the university has made modernizing technology — and serving users — better.
Especially after the COVID-19 pandemic, universities will need to think more critically about how they approach data to drive student success, experts say.
An emphasis on IT infrastructure is essential to support whatever service offerings higher education institutions have in mind, says Sam Segran, CIO of Texas Tech University.