8. Delegating the basics

Georgia Tech piloted “Jill Watson,” an AI assistant, in a computer science science program in 2016. When instructors introduce Jill in a course, she uses a knowledge base about the program to answer basic questions from students. Students interact with Jill on an online discussion forum called Piazza.

The AI’s success led Georgia Tech to later use it for connecting students in online discussions, using similarities in time zones, course of study and hobbies as criteria for matches.

Colin Wood

Written by Colin Wood

Colin Wood is the editor in chief of StateScoop and EdScoop. He’s reported on government information technology policy for more than a decade, on topics including cybersecurity, IT governance and public safety.

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