Tech ‘incident’ disrupts services at Louisiana’s student financial aid office
The Louisiana Office of Student Financial Assistance experienced an “incident” that disrupted its technology systems, it announced on social media Thursday.
The office said that incident had been “contained” and that it was working with the Louisiana State Police, the state’s Office of Technology Services and the Governor’s Office of Homeland Security and Emergency Preparedness to determine what had happened.
The office is responsible for administering the Taylor Opportunity Program for Students, or TOPS, a college-scholarship program. It’s also responsible for administering the START Saving Program, the state’s tax-advantaged college savings fund.
“While we continue the investigation, we have notified all institutions regarding potential delayed student START account or state scholarship payments,” the office’s notice reads. “We have asked institutions to extend payment deadlines to minimize any disruptions to education.”
