Educause workforce report shows higher ed tech leaders are overwhelmed

A report published this week by the edtech advocacy nonprofit Educause shows that higher education technology leaders are overwhelmed by the scale and scope of work that they’re asked to complete, and also with the rapid pace of technological development.

The report, which centers its attention on workforce issues facing higher ed technology leaders, shows that three quarters of higher ed technology leaders describe their workloads as “excessive,” a rise from 70% who made such a claim last year. The most commonly cited cause of their excessive workloads was insufficient staffing levels. More than one third of respondents said their institutions have taken no actions to address the issue.

Of those who said their institutions have responded to excessive workloads, universities have responded by offering flexible work arrangements (32%), reducing workloads by canceling projects (18%) or hiring additional staff (17%).

Many who responded to the survey said they believe flexible work arrangements provide improvements to work-life balance, job satisfaction and productivity. 

Heavy workloads are forcing some out of their jobs. Less than half of respondents said they’re unlikely to apply for positions elsewhere in the near future. 

When asked about mental health, only 18% described theirs as excellent. Half said their mental health was “good.” Few reported using their institutions’ mental health support services. Asking for more manageable workloads was the main cure requested.